Coronavirus (COVID-19) Updates

Coronavirus disease (COVID-19) is an infectious disease caused by a new virus. The disease causes respiratory illness (like the flu) with symptoms such as a cough, fever, and in more severe cases, difficulty breathing. You can protect yourself by washing your hands frequently, avoiding touching your face, and avoiding close contact (1 meter or 3 feet) with people who are unwell.

Coronavirus disease spreads primarily through contact with an infected person when they cough or sneeze. It also spreads when a person touches a surface or object that has the virus on it, then touches their eyes, nose, or mouth.

You can protect yourself and help prevent spreading the virus to others if you:

  • Wash your hands regularly for 20 seconds, with soap and water or alcohol-based hand rub
  • Cover your nose and mouth with a disposable tissue or flexed elbow when you cough or sneeze
  • Avoid close contact (1 meter or 3 feet) with people who are unwell
  • Stay home and self-isolate from others in the household if you feel unwell
  • Touch your eyes, nose, or mouth if your hands are not clean

    The City of Balch Springs understands the challenges many are currently facing and want to do everything we can to assist. Please do note that, at this time, we are looking to begin disconnections and penalties for non-payment of water bill... Read on...
  2. Emergency & Non-Emergency Resources

    Dear Residents: The City of Balch Springs remains vigilant in monitoring the national outbreak of the novel coronavirus, known as COVID-19. Read on...
  3. COVID-19 Update from Community Waste Disposal

    At Community Waste Disposal, we care about the safety of our employees and our customers. Read on...
  4. Proclamation

    Continuing Declaration of Public Health Disaster Read on...
  5. Governor Declares State Disaster for Texas Counties

    Governor Greg Abbott declared a State Disaster for all Texas counties. The city of Balch Springs is committed to educate and implement measures that will help prevent the spread of COVID19. Your city leaders have teamed with... Read on...
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Frequently Asked Questions

Please visit Central for Disease Control and Prevention 
Link: Healthcare Infection Prevention and Control FAQ for COVID-19

Pregutas Frecuentes 

Por pavor visite la página Central para el Control y Prevención de Enfermedades. 

Enlace : Preguntas frecuentes relativas a la prevención y el control de infecciones asociadas a la atención médica para el COVID-19


Governor Greg Abbot Orders


 Governor Executive Order 

Revised Open Texas Checklist

Executive Order No. GA-29 relating to the use of face covering during the COVID-19 disaster

Facility Closures

The health and safety of the community and city staff is our top priority. While still responding to our citizen’s needs, we will remain vigilant in our effort to control the spread of COVID-19. The City of Balch Springs is announcing revised facility closures and service modifications. The changes impact the City’s Library, Municipal Court, Recreation Center, Civic Center, Senior Center, Food Bank, & Police Station Records Department.

Police Station 

Records Department

PLEASE NOTE: Out of concern for the public and the staff of our Records Department, the window of the Records Department at the Police Station will be closed until further notice.Citizens will still be able to obtain copies of reports, accident reports and submit alarm permits.Please utilize the links below to request records, and (as always) you can still contact the Records Department via telephone or email.


ACCIDENT REPORTS:…/Purchase/app/home/welcome




The City of Balch Springs Public Library will  be closed indefinitely.

Civic Center 

The City of Balch Springs Civic Center will be closed indefinitely. All events will be canceled. To obtain a refund on a facility rental please contact Jessica Casillas at 972-557-5914.

Recreation Center 

The City of Balch Springs Recreation Center will be closed indefinitely.

Municipal Court 

The City of Balch Springs Municipal Court has suspended all court hearing indefinitely.
Defendants with scheduled Court dates will be rescheduled and notified by mail as soon as court dates become available.

We encourage the public to CALL in with any questions or concerns about their case(s), or to obtain more information on alternative methods of appearance and payments such as mail, web, night box.

The Municipal Court hours are from: 8:00 a.m. to 4:20 p.m. 

Phone Number: 972-557-6055

Senior Center 

 The City of Balch Springs Senior Center will be closed indefinitely. Senior citizen that are enrolled in the Senior Center Program will have food delivery to their home Monday – Thursday.

 Food Bank  

Food bank building will be closed, but will offer curbside services.

City Hall Office

Utility Billing 

City of Balch Springs Water Utilities understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19). We are committed to being responsive to our customer needs as the situation evolves.

We are currently closed to the public but still taking customer service calls and processing payments received through our deposit box located to the right of the entrance to City Hall. We strongly encourage you to pay your bill online or pay by phone by calling 855-202-3000. You can also access and manage your account 24/7 through the customer service portal.

Finance Department 

As coronavirus (COVID-19) cases continue to be reported throughout the U.S., we want you to know the City of Balch Springs continues to carefully monitor the rapidly changing situation. While COVID-19 has changed the way we all manage our business, the Finance Department is striving and committed to maintain normal business practices during this time. Please contact us by email or phone if you have any questions.

Public Works 

The City of Balch Springs Public works department is focused on the health & safety of our employees and the residents of the community. We are taking steps to ensure we are meeting our residents needs therefore we will continue to operate as normal.  Due to current COVID-19 situation we asked that any person in communication with our City Staff members be in conformance with current social distancing recommendations. If it is important that you speak with them please be sure to keep your distance or contact our Public Works Administrative Assistant at 972-286-4477 ext. 201. This Includes the following departments Water Distribution, Sewer Collection, Parks, Mowing, Streets & Drainage, Site Restoration, Solid Waste, & Code Enforcement.

Community Development 

The City of Balch Springs Neighborhood Services department is focused on the health and safety of its employee and community residents. Due to COVID-19, site visits for interior repair request and progress inspections for housing rehabilitation projects will be avoided. Other measures are being taken to ensure there is no disruption in services or work to be performed. You may contact Neighborhood Services and Grant Administrative Manager, Santosha Pratt at 972-286-4477 ext.125. 

Permits & Inspections

The City of Balch Springs Permit & Inspections department is currently closed  to the public, but still accepting online permit application. Appointments are being considered on a case by case, preferably onsite. Per Judge Clay Jenkins, construction can continue, therefore we understand must continue inspections. as well Rental inspections will not be performed IF the tenant has already moved in. If the property is vacant inspections can be done by Lock Box.  

Important Resources

Links & Websites


Public Meetings & Events Cancellation

The health and safety of the community and city staff is our top priority. The Emergency Management Department is remaining vigilant in monitoring the latest COVID -19 safety guidelines from local & state health authorities. Therefore we are trying to develop a plan of action for each of our up coming public meetings, and community events.