Social Media

The City of Balch Springs Social Media Policy


The City of Balch Springs, Texas (“city”) has an overriding interest and expectation in deciding what is “spoken” on behalf of the city through the use of Social Media sites (including but not limited to Facebook, Twitter and LinkedIn). This Social Media Policy establishes guidelines for the establishment and use of social media by the City as means of conveying information about the City and its events and activities to its residents.


The intended purpose behind establishing City of Balch Springs, Texas Social Media sites is to disseminate information from the City, about the City, to its residents.


Nothing in this policy shall be applied to prohibit or infringe upon any communication, speech or expression that is protected or privileged under law. This includes speech and expression protected under state or federal constitutions as well as labor laws or other applicable laws.


Our Goals


The City of Balch Springs, Texas aims to effectively use Social Media Accounts to:


  • Provide information
  • Support community engagement and outreach
  • Support marketing and promotional campaigns
  • Frame the public conversation around The City of Balch Springs
  • Assist with recruitment efforts

Please be aware that when engaging with this agency through social media, you agree to the City of Balch Springs Social Media Policy.


The City of Balch Springs Social Media Policy (PDF)


  1. General Policy
  2. Comment Policy
  3. Terms of Use
  4. Retention

GENERAL POLICY


City Social Media sites should make clear that they are maintained by the City of Balch Springs, Texas and that they follow the City’s Social Media Policy.

  1. Wherever possible, City Social Media sites should link back to the official City of Balch Springs, Texas website for forms, documents, online services, and other information necessary to conduct business with the City of Balch Springs, Texas.
  2. Department-designated Social Media Administrators will monitor content on City Social Media sites to ensure adherence to both the City’s Social Media Policy and the interest and goals of the City of Balch Springs, Texas.
  3. The City reserves the right to restrict or remove any content that is deemed in violation of this Social Media Policy or any applicable law. Any content removed based on these guidelines must be retained by the department-designated Social Media Administrator(s) for a reasonable period of time, including the time, date and identity of the poster, when available.
  4. These guidelines must be displayed to users or made available by hyperlink.
  5. The city will approach the use of Social Media tools as consistently as possible, enterprise wide.
  6. The City of Balch Springs, Texas’s website at https://www.cityofbalchsprings.com will remain the City’s primary and predominant Internet presence.
  7. All City Social Media sites shall adhere to applicable federal, state and local laws, regulations and policies.
  8. City Social Media sites are subject to the Texas Public Information Act. Any content maintained in Social Media format that is related to City business, including a list of subscribers, posted communication, and communication submitted for posting, may be a public record subject to public disclosure. For Public Records Act requests, please contact the City Secretary’s office directly.
  9. Comments on topics or issues not within the jurisdictional purview of the City of Balch Springs, Texas may be removed.
  10. Employees representing the City government via City Social Media sites must conduct themselves at all times as a representative of the City and in accordance with all City policies.
  11. This Social Media Policy may be revised at any time.

Balch Springs Social Media Pages


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